Basyx Limited 5-Year Warranty
Basyx Limited 5-Year Warranty
The HON Company promises to repair or replace any basyx product or component that is found to be defective in material or workmanship within five (5) years from the date of original purchase so long as you, the original purchaser, still own it. This is your sole and exclusive remedy. This warranty is subject to the provisions below. It applies to product manufactured after July 1, 2004.
LIMITATIONS:
Upholstery fabric on chairs is warranted for two years from date of purchase.
- Damage caused by the carrier in-transit is handled under separate terms.
EXCEPTIONS:
- Pneumatic cylinders on chairs are warranted for so long as you, the original purchaser, still own the chair.
EXCLUSIONS:
This warranty does not apply and no other warranty applies to:
- Normal wear and tear, which are to be expected over the course of ownership.
- Modifications or attachments to the product that are not approved by The HON Company.
- Products that were not installed, used or maintained in accordance with product instructions and warnings
- Products used for rental purposes.
SEATING USAGE
Normal commercial use for seating is identified as the equivalent of a single shift, forty-(40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.
A WORD ABOUT COLOR VARIATIONS, FABRICS AND FINISHES:
The HON Company does not warrant the color-fastness or matching of colors, grains or textures of covering materials.
CUSTOMER’S OWN MATERIAL (COM) Not available on basyxproduct.